HISTORY & OUR TEAM

HISTORY

From the beginning, James(Jim) Patterson’s company philosophy was to provide Service, Selection, and Value to his customers – and these core values continue to be part of the tradition of serving Colony customers to this day.

  • After a successful career in sales and marketing as a top executive, Jim wanted to work for himself and be his own boss.
  • Jim saw an opportunity in the marketplace  to open an appliance and furniture store catering to North Shore residents and customers throughout the Lower Mainland so in 1969 he founded Colony Home Furnishings.
  • Colony’s first location was 1860 Lonsdale Avenue, North Vancouver.
  • Over the years, Jim sold everything from furniture to carpets, appliances to electronics.
  • In 1983, Jim moved the store to its current location at 1075 Roosevelt Crescent in North Vancouver­.
  • At that time Jim changed renamed the company Colony Major Appliance and Mattress Warehouse Ltd. to reflect what we do best.
  • Today Colony has evolved into offering two core product categories – appliances and mattresses – and has become the destination for customers looking for the very latest in either category.

Jim’s strong business acumen, work ethic, attention to detail and ability to communicate product knowledge to his customers made Colony a success and created a very loyal customer base from one generation to the next. Today, Colony is one of Vancouver’s oldest and most well-established independent appliance specialists.

Jim Patterson passed away May 18th, 2013 at the age of 80 and will be greatly missed. The legacy that Jim founded over 44 years prior continued with the second generation of family ownership. During his time as the President/Owner of Colony Kevin Patterson ensured that the values that Jim started with in 1969 continued to serve loyal, repeat customers as well as welcoming new Colony customers alike. With the recent acquisition by Coast we are now able to offer the same great service, selection and value that have made Colony successful for 50 years but with the added presence and support of a national retailer.

Colony is proud that over 80% of our customers are repeat and referrals. We take pride in making sure you get the expert advice you need in selecting the ideal appliances for your kitchen project – we also guarantee a competitive price.

Service, Selection, and Value. These are the three foundations that Jim initiated when he created Colony in 1969 – all of which continue today as our commitment to you.

OUR TEAM

With most Sales Associate having an average of 20+ years of experience in the appliance and bedding industry it is no wonder so many people turn to Colony for their appliance and bedding needs. We will help clarify the many options available so you can make an informed decision – one that will suit your budget and meet your short and long term requirements. There is always plenty to see in our attractive 6700 sq. ft. showroom, and you’ll find your visit well worthwhile.


Matthew Hutchinson – General Manager

matthew.colonywarehouse@gmail.com

Matthew has been a member of the Colony Team since 2001. For over 25 years he has been in the appliance industry – from cleaning refurbished appliances, to rebuilding and selling second hand models. Since joining the Colony team he has been promoted through several channels of the company and is now the current Sales Manager. Matthew invites you to come in and discover one of the largest brand selection available in Greater Vancouver – both in appliances and mattresses.


Dimitrios Stephanoy – Assistant Manager

Dimitrios Stephanoy has been a member of the Colony Team since 2016. Bringing to Colony a wealth of Sales and Customer Service experience, Dimitrios is looking forward to assisting all Colony customers with their various appliance and bedding needs. Understanding what our clients want and which products will meet their needs is the key to Dimitrios’ success. His years of technical support have equipped him with the tools necessary to make sure our clients are taken care of before, during and after the sale.


Lea Carpenter – Customer Service Coordinator

With over 27 years of experience as an independent communications contractor Lea brings a wealth of knowledge and understanding to our Customer Service Department. Since joining Colony Team in 2016 Lea has become our customer service specialist assisting with all service aspects – trouble shooting over the phone, dispatching our suppliers preferred service agents and assisting with all service related inquires.


Stuart Barkley – Sales Associate

As the newest member of the Colony Sales Team Stuart Barkley has brought several years of experience in the retail industry. Stuart is eager to expand his knowledge of the appliance industry and looks forward to assisting all Colony customers with their various appliance and bedding needs.


Linda Mathieu – Sales Associate

After hearing about the culture of Colony, Linda decided a change was due, so in 2012 she decided to join the Colony Team. Many of her loyal customers have followed her over the bridge – including designers, architects and builders. Her ability to listen and understand has given her success in all areas of Colony. She invites all her previous customers to make the trip over the bridge to experience the Colony differences for themselves.


Rachel Church – Accounting

Rachel has been one of the key members of Colony since 2007. Her attention to detail is second to none and she always makes sure both the customer and Colony are taken care of. For any payment or financing inquiry she is the person to speak to. Her warmth and charm will greet you during your visit and she is always available to assist with any financing inquiry.


Aaron Arsenault – Warehouse Manager

604-985-6230

Colony Team Member since 2007


Jeremy Harmon – Warehouse Assistant

604-985-6230

Colony Team Member since 2017


Daniel Chow – Lead Driver

604-985-6230

Colony Team Member since 2006


Cameron Shields – Deliveries

604-985-6230

Colony Team Member since 2018


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