From the beginning, James(Jim) Patterson’s company philosophy was to provide Service, Selection, and Value to his customers – and these core values continue to be part of the tradition of serving Colony customers to this day.
Jim’s strong business acumen, work ethic, attention to detail and ability to communicate product knowledge to his customers made Colony a success and created a very loyal customer base from one generation to the next. Today, Colony is one of Vancouver’s oldest and most well-established independent appliance specialists.
Jim Patterson passed away May 18th, 2013 at the age of 80 and will be greatly missed. The legacy that Jim founded over 44 years prior continued with the second generation of family ownership. During his time as the President/Owner of Colony Kevin Patterson ensured that the values that Jim started with in 1969 continued to serve loyal, repeat customers as well as welcoming new Colony customers alike. With the recent acquisition by Coast we are now able to offer the same great service, selection and value that have made Colony successful for 50 years but with the added presence and support of a national retailer.
Colony is proud that over 80% of our customers are repeat and referrals. We take pride in making sure you get the expert advice you need in selecting the ideal appliances for your kitchen project – we also guarantee a competitive price.
Service, Selection, and Value. These are the three foundations that Jim initiated when he created Colony in 1969 – all of which continue today as our commitment to you.
With most Sales Associate having an average of 20+ years of experience in the appliance and bedding industry it is no wonder so many people turn to Colony for their appliance and bedding needs. We will help clarify the many options available so you can make an informed decision – one that will suit your budget and meet your short and long term requirements. There is always plenty to see in our attractive 6700 sq. ft. showroom, and you’ll find your visit well worthwhile.
Matthew has been a member of the Colony Team since 2001. For over 27 years he has been in the appliance industry – from cleaning refurbished appliances, to rebuilding and selling second hand models. Since joining the Colony team he has been promoted through several channels of the company and is now the General Manager. Matthew invites you to come in and discover one of the largest brand selection of appliances available in Greater Vancouver.
DesNeiges joined Colony in 1993 after many years with the KitchenAid brand. With over 37 years of industry experience, in both the commercial and residential appliance industries, her knowledge and experience are second to none. She does amazing job at advising her clientele about the nuances between the various brands and models. DesNeiges welcomes all Colony customers and invites them in for a visit.
With over 28 years of experience as an independent communications contractor Lea brings a wealth of knowledge and understanding to our Customer Service Department. Since joining Colony Team in 2016 Lea has become our Customer Service Coordinator assisting with all service aspects – trouble shooting over the phone, dispatching our suppliers preferred service agents and assisting with all service related inquires.
As the newest member of the Colony Sales Team Stuart Barkley has brought several years of experience in the retail industry. Stuart is eager to expand his knowledge of the appliance industry and looks forward to assisting all Colony customers with their various appliance and bedding needs.
After hearing about the culture of Colony, Linda decided a change was due, so in 2012 she decided to join the Colony Team. Many of her loyal customers have followed her over the bridge – including designers, architects and builders. Her ability to listen and understand has given her success in all areas of Colony. She invites all her previous customers to make the trip over the bridge to experience the Colony differences for themselves.
Farzam joined the Colony Team following the acquisition by Coast Appliances in 2018. Farzam brings over 20 years of retail sales experience to Colony and has been a welcome addition to the team. With his vast knowledge and wealth of experience he guides his clients through all the details required to make an informed and educated buying decision. He invites all his previous customers to come by for a visit, grab a cup of coffee and see what we are all about.
As the newest member of the Builder Road Sales Team Robin brings over 30 years of experience to Colony. He looks forward to meeting with builder clients - both at the showroom and on site - throughout the entire process to ensure they are getting exactly what they require for their new home.
Aaron has been a member of the Colony Team since 2007. Throughout his years with Colony Aaron has held many positions and is now our Warehouse Manager overseeing not only our North Shore Facility but one of our main distribution centres in Vancouver for our parent company Coast Appliances.